Duration override resets when I hit done

Troubleshooting Tech Support
1

When editing my Flex Daily Schedules, I find in both the Android App and on the website, often when I change the run duration for one of my zones, it will reset back to the original value when I hit done. It seems completely random. Its especially frustrating when setting up tree drip irrigation schedules as they default to something in the order of 4 hrs, so it takes FOREVER to reduce the duration to something reasonable.

2

@tygunn

I’ll have our Android engineering team review this for you.

:cheers:

3

@tygunn

The team was unable to replicate this issue on your account. Can you please let us know if you experience this again? We will further review.

Thanks!

:cheers:

4

Its pretty consistent.

Here’s a video of it occurring. Today when using the web client it seem it happens every second attempt. In this video, I am able to successfully edit the duration, but when I go back and edit it again, it resets back to the original value.
https://photos.app.goo.gl/ovO5JopPxx8BKwh62

5

@tygunn

Oh wow, thanks for the video. I’ll have the team dig further into this.

:cheers:

6

No problem. As I said, I’ve seen this on the web and on the Android app, so it feels like its a server-side issue of some kind rather than a client issue (unless the android app is just a webview showing the online site. :slight_smile: ).

7

The server side team has taken offense to this :wink:

:cheers:

8

Blame the hardware team then? Its ALWAYS the hardware’s fault :wink:

9

I like your style. @Devin we have a hardware problem.

:cheers: